Introducing Kroger Food and Pharmacy, a renowned grocery store that has garnered a strong reputation for its exceptional service and convenience. With its extensive selection of fresh produce, including a variety of berries, this Kroger location consistently delivers top-quality products to its customers. Whether it's the convenience of their pickup service or the high standards of customer service, this local Kroger has become a favorite among busy parents and individuals alike. The clean and spacious store, coupled with friendly staff, ensures a pleasant shopping experience. Known for unbeatable deals, this Kroger is a go-to destination for grocery shopping. Situated at 1177 Polaris Pkwy, Columbus, OH 43240, United States, this well-loved store operates from 6 AM to 11 PM, making it accessible to customers throughout the week. Offering a wide range of fresh local vegetables, meat, baking items, groceries, and even liquor, Kroger remains a popular choice for shoppers seeking quality and value.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- LGBTQ+ friendly
- Transgender safe space
- In-store shopping
- Prepared foods
- Quick visit
- Cheques
- SNAP/EBT
- Plastic bags
Reviews
Parking is absolutely horrible, however I am extremely grateful to the lady who helped me out at self check out. I apologize I don’t know her name, but she has short hair with glasses. She’s the only one who knows how to keep self check out rolling.
Please avoid this Kroger at all costs. Not only do they never have ANYTHING in stock, the staff is extremely rude and incompetent. The self checkout process is a nightmare. The lines for both self checkouts are always lined up alllll the way down the aisles, and they never have any other lanes open. The parking situation is also ridiculous. I used to come to this Kroger for the last 3 years, but within the last 6 months I have decided to make the extra 5 minute drive to the other location. Management seriously needs to evaluate this store in its entirety, and come up with some solutions.
This is the 2nd Kroger I've been to in the last 2 months that has nobody working at the registers. None. Of course you want us to bag our own groceries at the kiosks, because that saves you (the business) money, but it's extra work for us customers. Now the manager did eventually flag down someone to come to a register, but then the employee went back and forth between 2 registers, and I had to move my items. It's an absolute nosedive in customer service--these kind of games never existed 10 or 20 years ago. Either always have someone available at a register, or do away with registers completely so customers know they will be expected to be your part-time employees and bag their own groceries. I will do my best to shop anywhere but here!
This location is horrible. Aisles filled with product and pallets unattended creating safety hazards. The front end is just dirty. The cashier was so rude and lazy. There were multiple people waiting in line and the cashier was more focused on texting than working. Will never go to this location again.
The location to were I live is amazing...3min drive from appt.
The front of store staff though aren't always that friendly. I think they dont have as many employees working that they need.
Cashier checkout lines are frustrating here...there have been maybe one cashier line open almost all the times I've been shopping. The self checkout lines usually have one or two machines not working and they only open one end of the store's self checkout machines at a time.
- Your going to more than likely wait a little.
The food though is great. I've never had a problem. The produce section is nice and the employes at the bakery area and meat section are helpful. There is a a variety of options of good for everyone's taste.
The location is clean and well stocked. I recommend using the app to make a grocery list. It will tell you if the items are available, low in stock, or unavailable.
This Kroger is so busy, and customer service is terrible! Often enough, the lines are extremely long with little to no representatives. They need to do better with customer service. I only go here if I must, but moved to Maxtown Kroger in Westerville. Much cleaner with good inventory selection.
Okay dude straight up this was a pretty nice Kroger. Kroger's my favorite place do my grocery shopping I feel they always have the best deals and this one is no exception. It looks a lot bigger on the inside than it does on the outside take that how you will it was a very clean store and the staff was pretty friendly I found everything I needed relatively quickly. I don't live around here but if I did I'd come here often. Check it out if you're in the area.
Location
1177 Polaris Pkwy, Columbus, OH 43240, United States
Hours
-
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